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Software Company Training PartnerWhat we do

Most complaints regarding software performance are related to the people using the system not the system itself. Even brilliant software applications can be seen as not delivering what was promised due to poor change management and lack of end-user training.

As software developers and distributors your expertise is in systems deployment not end-user engagement. Our expertise is in training end-users to work effectively with new systems so that businesses use, love and continue using your products.

Mango Leadership is known for being the 'people geeks' in the IT world. Our team includes experienced technical writers, training program developers and trainers. We can develop training and support materials for your standard 'shell' products or for your client's customised applications.

Here is a sample of our systems expertise:

  • Call Centre Systems: Avaya, Nice
  • Contracts Management: Omnicom
  • CRM: CDC Pivotal, Sage Saleslogix
  • EDRMS: EMC Documentum, Objective, Trim, Office Automator
  • Email Management: GroupWise, Outlook, Lotus Notes
  • Financial Management Packages: Solution 6; Elev8 (Formerly Sage); Lattice (Mincom)
  • LMS: Eluminate, Janison
  • Microsoft: Word, Excel, PowerPoint, Outlook, Access, Publisher, Project

Call us on 9200 6000 to discuss how to enhance the training delivery component of your software products.

Recent Projects

Development and delivery of customised training for a leading global engineering client in their new Contracts and Procurement Management System.

  • Training documentation development in English and Spanish
  • Initial training in Chile for over 200 participants across 4 sites
  • Team of 3 training specialists with multi-lingual capabilities assigned to the project